Privacy Policy

1. Information We Collect

We collect information strictly necessary to evaluate your franchise readiness, verify territory allotment feasibility, and initiate commercial dialogue. When you submit an enquiry on this portal, we may process:

• Personal Identifiers: Legal Full Name, Primary Contact Number, and Business Email Address.
• Territorial Logistics Data: Proposed city, district, target pin code, and preferred hub operating address.
• Financial Readiness Estimates: Liquid investment range, working capital readiness, and vehicle deployment capabilities.
• Commercial Facility Parameters: Available commercial square footage, access road width, and past logistics experience notes.
• Telemetry & Technical Metadata: Internet Protocol (IP) address, browser client user-agent string, submission timestamps, and campaign referral UTM parameters.

2. How We Use Submitted Information

All information collected through our enquiry channels is used strictly for legitimate commercial franchise onboarding activities, including:

• Facilitating direct telephone calls and communications from territory allotment desks regarding pin code feasibility.
• Conducting initial desk screening against network serviceability parameters and delivery volume demand.
• Providing clear document verification checklists, CAPEX/OPEX breakdowns, and operational guidance.
• Preventing malicious bot attacks, duplicated entries, and unauthorized identity representations.
• Maintaining compliant audit trails of consent and applicant communications.

3. Non-Disclosure & Sharing Restrictions

We do not sell, rent, lease, or commercially trade your personal data with third-party advertising brokers. Information is disclosed only under structured operational conditions:

• Logistics Operations Teams: Shared with authorized regional cluster heads and corporate onboarding desks for scheduling hub feasibility inspections.
• Technical Service Providers: Secure hosting environments, SMS gateways, and CRM routing tools operating under strict confidentiality agreements.
• Statutory Authorities: When compelled by valid legal processes, court orders, or law enforcement mandates under Indian jurisdiction.

4. Data Security Protocols

We deploy standard administrative, physical, and technical safeguards—including HTTPS SSL transport encryption and perimeter firewalls—to protect information from accidental loss, misuse, or unauthorized access.

5. Consent, Communications & Opt-Out

By checking the consent box on our application forms, you grant affirmative consent to be contacted via phone calls, SMS notifications, WhatsApp updates, or electronic mail regarding your franchise enquiry. You hold complete authority to manage your data:

• You may request a copy of your submitted application record.
• You can request the modification or correction of an incorrect phone number or target city.
• You may request the full erasure of your contact details by sending an email with the subject "Data Erasure Request" to hello@valmologistic.in.

6. Authorized Partner Status & Disclaimer

This portal functions as an authorized franchisee acquisition and onboarding channel. Submitting an application does not automatically guarantee pin code allocation or commercial approval. All allotments, commission structures, and service agreements remain subject to physical premises audit, background verification, document clearance, and execution of formal commercial contracts.

7. Grievance Redressal Officer

For inquiries, feedback, or grievances concerning data handling policies under the Information Technology Act and applicable rules, you may contact our designated desk: